DealerRater - Car Dealer Reviews, Car Dealer Directory, Vehicles For Sale, Vehicle Recalls (2024)

You may already have my review. - Elaine

You may already have my review. Tony, our salesperson was awesome. He was extremely helpful in aiding me in making great decisions. He was patient and informative. First I drove the outback and that was great. Then I test drove the Wilderness and I fell on love. John the manager was very personable and was a great help. He directed us to Tony. Keith who did our paperwork was really helpful and knowledgeable. I was impressed by the staff at Concordville. What a great team!

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Dave was very helpful with finding the right car. - Swan.rebekah96

Dave was very helpful with finding the right car. Answered all our questions with ease.

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Everyone I had contact with was very helpful and pleasant - jwats123

Everyone I had contact with was very helpful and pleasant . Answered all my questions.They followed up with.my satisfaction with the car and ask if I had any further questions.

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Things couldn't have been better! - Kathleen Shafer

Things couldn't have been better! Everything went smoothly and quickly. I was pleased and I love my new car.

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Absolutely incredible. - arhuot

Absolutely incredible. Staff is friendly and helpful. I always know my car is in good hands when I bring it to Faulkner Subaru. I'm telling everyone who has a Subaru to use this dealership for all their service needs. I drive from out of state just to come here. Always a pleasure and I know my car is in great hands. Thank you, Faulkner!

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One of the best service and very good customer care. - Sai Raghavendran

One of the best service and very good customer care. All the sales persons are polite and friendly.

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Great sales experience. - keithtcassidy@gmail.com

Great sales experience. All the staff extremely helpful and easy to deal with. They made the buying process easy.

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Overall a good experience. - ALISSABAKER28

Overall a good experience. Only bad experience i had was i bought the car back in December of 2023 and i ordered rain guards for the windows and i went in about a month after for the gas card and thought they would of have received them from the warehouse however i waited at the shop for an hour and a half and then someone told me they didn’t get them in stock and they would call me once they are in….fast forward to now 5 months later i reached out to see if they where in and the gentleman said he would call me back the next day and boom they are there. The communication was lacking.

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I was a little weary after having a bad experience at - Shannon

I was a little weary after having a bad experience at another dealer, but they exceeded all expectations. They went above and beyond to make sure I was comfortable and understood what was going on and they were able to explain things in a way that wasn’t condescending. All employees were respectful and took the time to introduce themselves! It took a little longer to get exactly what car I wanted, but they got exactly the car I wanted and it was well worth the wait! Would definitely buy here again!

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My wife and I felt very comfortable visiting this - rockhound63

My wife and I felt very comfortable visiting this dealership. Excellent staff and excellent product!

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I was extremely happy with how well Jerry explained - Ksessamen32

I was extremely happy with how well Jerry explained everything about the Subaru I chose. He wasn't pushy and he answered all of my questions. Everyone was very helpful and friendly. Highly recommend.

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I really like Glanzman Subaru! - bln130

I really like Glanzman Subaru! I have had excellent service since I bought my car there 3years ago. Service is excellent. Lisa was stellar as my service representative on my most recent visit. Keep up the good work Lisa!

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Brad Boyle and your team made purchasing a vehicle fun. - tuccii007

Brad Boyle and your team made purchasing a vehicle fun. Thank you to Brad for taking the time to explain and get me into the vehicle I truly wanted.

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We've owned over 22 vehicles in our lifetime. - bentzlee00

We've owned over 22 vehicles in our lifetime. We are very satisfied with the lease of this car. We've had it about 19 months and we can not say enough positive about it. We are both 81 and just completed a 10 hour trip driving 601 miles. We do this about four times a year. Riding and driving in this car allows us to arrive fresh and reasonably rested. We love it and can not say enough positive about it. The gas mileage is terrific even at highway speeds. Its a very safe car! We've recommended it to our friends two of which have purchased their own too. Our church parking lot looks like a Subaru dealership!

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Tire went flat today. - Scootch8

Tire went flat today. I experienced excellent emergency service facilitation from Owen D at Subaru, Paxton street, Harrisburg. Greatly appreciate his customer service. Thank you!!!

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Excellent experience, no pressure on you to buy, salesman - viviang48

Excellent experience, no pressure on you to buy, salesman was very knowledgeable. Subaru is wonderful.

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Experience was great. - snestor35

Experience was great. Very friendly service and no issues whatsoever. Repeat customer and would definitely recommend them.

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The staff are considerate, helpful and very courteous. - elaineg44

The staff are considerate, helpful and very courteous. They have my car's and my best interest foremost in their service.

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From beginning to end your people were polite efficient - argotrg

From beginning to end your people were polite efficient and willing to do whatever they needed to do to make the visit pleasant in making the trip fulfilling.

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Everyone at Rafferty Subaru is very friendly and caring! - dandogabby70

Everyone at Rafferty Subaru is very friendly and caring! I worked with Nick in sales and he made me feel confident in my choice and made the buying experience quick and easy. Jen, the business manager was also very helpful and understanding with my financial situation and helped me get the best options. I would buy from them again in a heartbeat!

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Excellent service! - alakazam.10.as

Excellent service! Very accommodating! This is the second vehicle I have purchased from Baierl. I will absolutely buy my next vehicle here too!

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Tried to rip me off. - Imprezive Bill

Tried to rip me off. Only needed oil change, inspection, and emissions as well as a recall. Suggested service totaled over $1100 which included $60 for wiper blades, $140 for new air filter & cabin filter, and over $600 for "routine maintenance." I declined everything I didn't ask for & let them fail my inspection. I'll be replacing my own wiper blades and finding a new garage. Individual employees were very kind, but their business model takes advantage of people who don't know what to ask which is very deceitful.

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Easy to make appointmentReady for me on time/in and out - cwkaiser50

Easy to make appointmentReady for me on time/in and out quicklyExcellent service jobMatthew Falk was very knowledgeable and helpful

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Let me start by saying that everyone I've met at Ertle is - Dirk

Let me start by saying that everyone I've met at Ertle is very friendly and nice. And, in general, their service is good. But I, once again, have a critical note about the fact that their multipoint inspection report apparently cannot be trusted! I brought my car in for service on 5/13. All the boxes on the multipoint inspection report were ticked green, indicating "Checked and OK". However, 5 days later, on 5/18, my windscreen washer fluid warning light came on!Incredibly, the very same thing happened in June of last year! Which once again raises my concern about the reliability of the inspection report. Are there other, more vital, points on the report that were NOT, or not thoroughly, checked? This appears to be a consistent problem and I have to seriously ask myself whether I want to continue entrusting Ertle with the care of my car.

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THERE WAS AN ONGOING GLITCH INTHE RADIO SYSTEM, THAT WAS - JLSURGES

THERE WAS AN ONGOING GLITCH INTHE RADIO SYSTEM, THAT WAS CLEARLY ELECTRONIC AND OR PROGRAMMING. I HAVE HAD THE CAR IN SEVERAL TIMES FOR THE PROBLEM, WHICH I UNDERSTOOD WOULD E HARD TO IDENTIFY AND CORRECT, ESPECIALLY SINCE IT COULDN'T BE CREATED ON DEMAND. THE SERVICE STAFF KEPT RESEARCHING AND TRYING DIFFERENT THINGS, AND IT APPEARS THAT THIS LAST VISIT FINALLY RECTIFIED THE PROBLEM. IT'S BEEN THREE WEEKS WHICH IS THE LONGEST I'VE GONE WOTHUT THE PROBLEM RE-OCCURING.

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This dealership is second to none! - jahummel

This dealership is second to none!!! All the employees I encountered were so kind and helpful. The maintenance I had done was done quickly and efficiently. The techs performed the service as though he/she was working on his own vehicle. I wish I could have dealt with this dealership when I was in the market for a used subaru. I would have purchased a better vehicle and would have been treated like a customer and friend of the dealership, instead of being insulted and mistreated at the dealership where I made my purchase.

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I recently purchased a brand new 2024 vehicle from - klutz-manatee0b

I recently purchased a brand new 2024 vehicle from Reedman, and unfortunately, it has turned out to be a complete lemon. Barely a month after driving it off the lot, I started experiencing numerous problems. The vehicle had to be towed back to Reedman, where I was informed that there's a shortage of hybrid mechanics, causing a significant delay in repairs.After weeks of waiting, they claimed to have fixed the issue and returned the car to me. However, on the same day, more issues surfaced, and the car had to be taken back to the dealership yet again. It's been sitting there for an extended period now, with no end in sight.I strongly advise against purchasing a vehicle from this dealership. If you do, be prepared for lengthy service times and the possibility of not having your car returned to you for weeks on end.

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No pressure, salesman was absolutely wonderful. - jlyndonaldson

No pressure, salesman was absolutely wonderful. All questions answered & new vehicle was explained from bumper to bumper.

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My experience was great, and the staff was very - mpowers512

My experience was great, and the staff was very informative and helpful. I love my Crosstrek so far.

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5 stars isn’t even enough to rate this dealership! - tscudder1318

5 stars isn’t even enough to rate this dealership!!!! I have purchased 2 vehicles from them and have utilized the tires for life program!!! Everyone is wonderful, courteous, and respectful of all people! My partner and I were treated with the utmost respect 🥰❤️🚙 I trust them completely with my vehicle and you really do feel like family when you are there!!!!

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