Checking the starter – Causes of failure, troubleshooting | HELLA (2024)

You will find useful information and important tips on the subject of vehicle starters here.

Checking the starter – Causes of failure, troubleshooting | HELLA (1)

Since an internal combustion engine cannot start by itself, a functioning starter is essential for a roadworthy vehicle. Malfunctions can be caused, for example, by incorrect connections, faulty solenoid switches or a damaged single-pinion gear. Learn everything about possible problems and how you can remedy the individual cases here.

Important safety note
The following technical information and practical tips have been compiled by HELLA in order to provide professional support to vehicle workshops in their work. The information provided on this website is intended for use by suitably qualified personnel only.

TABLE OF CONTENTS

Basics Starters
Function Design and function of the starter
Symptoms Starter faulty
Cause of failure Causes of faults Starters
Troubleshooting Testing the starter

STARTERS: BASICS

Internal combustion engines cannot start themselves, they have to be started with external energy. This starting procedure can either be electrical, hydraulic or pneumatic.

Electric motors, usually referred to as starters, are used for this purpose in most vehicles. Since high friction and compression resistances must be overcome during the starting process, the DC series motor is particularly suitable as a starter motor, due to its high initial torque.

Checking the starter – Causes of failure, troubleshooting | HELLA (3)

DESIGN AND FUNCTION OF THE STARTER: FUNCTION

A starter motor is usually composed of the following assemblies:

  • Electric starter motor
  • Engaging relay (solenoid switch)
  • Drive-end bearing with single-pinion gear

The electric starter motor consists in principle of a tubular pole housing in which the pole shoes, excitation windings and permanent magnets are housed. The electrical armature with armature winding is situated in this pole housing. The engaging relay, also known as a solenoid switch, is a combination of a relay and solenoid magnet, and is mounted at the top in the drive-end bearing. The single-pinion gear with pinion, free-running roller, engaging lever, carrier and in-line spring is situated in the drive-end bearing.

Function

The engaging relay is actuated when the motor is started via the ignition lock. The flow of current in the pull-in and hold-in winding attracts the relay armature. This actuates the engaging lever and pushes the carrier unit with pinion and freewheel against the ring gear of the engine flywheel. Once the pinion is fully engaged, the contact bridge in the engaging relay completes the main circuit to the starter motor. The starter is switched on and turns.

STARTER FAULTY: SYMPTOMS

The following symptoms may indicate a fault in the starter if the motor fails to start:

  • No response when actuating the ignition switch
  • The starter "clacks", but does not engage
  • The starter audibly turns, but without the motor engaging

CAUSES OF FAULTY STARTERS: CAUSE OF FAILURE

A starter malfunction can have different causes:

  • Electrical connections faulty
  • Solenoid switch (engaging relay) stiff or faulty
  • Electric motor damaged electrically
  • Single-pinion gear, starter pinion or freewheel damaged

NOTICE

A fault-free supply of power to the starter is imperative for its successful function. The vehicle battery and the positive and ground supply of the starter should be included in the fault diagnostics.

TESTING THE STARTER: TROUBLESHOOTING

Electrical faults in the starter are mainly caused by overloads. This can manifest itself in ground and winding short circuits in the field and armature winding, but sometimes also in the coils of the control elements (solenoid switch). Carbon brushes and collectors are subjected to high loads and are more susceptible to faults than the alternator. While, for example, clamping carbon brushes in the alternator do not cause voltage to arise and thus relieve the alternator, clamping carbon brushes in the starter leads to the formation of significant arcs due to the high currents. These arcs often destroy the collector. A multimeter and a clip-on ammeter are required for troubleshooting. Fault sources (such as the pinion) can, however, also be located through acoustic perception. Please also refer to the technical info: "Ground (31)".

The starter does not turn when the ignition switch is actuated.

CAUSE: REMEDY:

Switch on lighting (low beam).
Lighting weak or not working =

  • Break in the cable or ground connection
  • Insufficient current flow due to loose or oxidized connections
  • Battery discharged
  • Alternator faulty
  • Check battery cables and connections
  • Clean battery poles and terminals
  • Electrically secure connection between starters
  • Connect battery and ground
  • Measure battery voltage
  • Check battery, if necessary charge or replace
  • Check alternator

Solenoid switch does not energize:
Bridge terminals 30 and 50 on the starter,
Starter runs / engages =

  • Ignition switch faulty or
  • Break in the cable
  • Replace ignition switch
  • Repair break

Solenoid switch energizes:
Remove battery cable from terminal 30 on the starter and connect directly to the contact screw below connection terminal 30.
Starter starts up =

  • Solenoid switch contacts contaminated or worn
  • Clean/replace solenoid switch and contacts

Starter does not turn when the battery cable is connected directly to the contact screw below connection terminal 30, or the starter turns too slowly, or does not crank the engine.

CAUSE: REMEDY:
Carbon brushes worn Replace carbon brushes
Carbon brushes clamping Clean carbon brushes and guides of the brush brackets
Springs not supplied with sufficient voltage. Carbon brushes not contacting Replace springs
Collector contaminated Clean collector
Collector grooved or burned Refurbish or replace starter
Armature or field winding faulty Refurbish or replace starter

Starter engages and energizes. The motor only turns jerkily or not at all.

CAUSE: REMEDY:
Battery discharged Charge battery, check
Poor conductance of electricity due to loose or oxidized connections Clean battery poles and connections and tighten
Carbon brushes clamping Clean carbon brushes and guides of the brush brackets
Carbon brushes worn Replace carbon brushes
Collector contaminated Clean collector
Collector grooved or burned Refurbish or replace starter
Armature or field winding faulty Refurbish or replace starter

Drive pinion does not disengage. Starter engages and energizes. The motor only turns jerkily or not at all.

CAUSE: REMEDY:
Drive pinion faulty Replace drive pinion
Ring gear on the flywheel faulty Rework ring gear, replace if necessary

Drive pinion does not disengage.

CAUSE: REMEDY:
Pinion or steep thread contaminated or damaged Refurbish or replace starter
Solenoid switch faulty Replace solenoid switch
Return spring worn or broken Replace return spring

Starter continues to run after release of the ignition switch.

CAUSE: REMEDY:
Ignition switch or relay faulty Switch the engine off immediately! Check switch and relay, and replace if necessary

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Checking the starter – Causes of failure, troubleshooting | HELLA (2024)

FAQs

Checking the starter – Causes of failure, troubleshooting | HELLA? ›

If you experience the dreaded “clicking” noise when you try to turn the key, this is a good sign of starter failure. Keep in mind though that even if you do not get the clicking noise and nothing happens when you try to start the car, the issue may still be with the starter.

How do you test and troubleshoot a starter problem? ›

How Do You Diagnose And Troubleshoot Starter Problems?
  1. Look under the hood. Check the battery and battery cables to see whether everything's in working order. ...
  2. Tap the starter. Try lightly tapping the starter a few times with a hard object, making sure not to pound it. ...
  3. Adjust the transmission. ...
  4. Check the fuel gauge.
Aug 17, 2023

How do you know if the starter is bad? ›

If you experience the dreaded “clicking” noise when you try to turn the key, this is a good sign of starter failure. Keep in mind though that even if you do not get the clicking noise and nothing happens when you try to start the car, the issue may still be with the starter.

Which of the following can cause starter failure? ›

The brushes, gears, and coil windings within the starter itself may be worn, the solenoid has gone bad, or there are loose bolts so that the starter cannot engage when the key is turned in the ignition. If your car ever cranks but won't start, don't keep forcing it as you could make the problem a lot worse.

How do you tell if it's your starter or ignition switch? ›

Starter motors should make noise when you turn your ignition key fully to activate your car. If you turn the key and do not hear anything, there's a chance that there's something wrong with the vehicle's ignition switch.

What is the biggest cause of starter motor failure? ›

Battery cable failure

Over time, this condition can create a loss of electrical continuity in the battery cable, and cause the starter to stop working. Replacement of the affected battery cable is the only reliable remedy.

What are two symptoms that would indicate a faulty starter solenoid? ›

No response: If there's no sound or movement when you turn the key, the solenoid might not be engaging at all. Intermittent starting: Inconsistent starting can point to a gradually failing solenoid. Engine not cranking: The engine may fail to crank if the solenoid doesn't engage the starter motor at the right time.

How to tell if a starter relay is bad? ›

If your starter relay has gone bad, the electrical signal will never make it from the battery to the starter motor. As a result, your engine won't turn over - no matter how many times you turn the key. A faulty relay often produces an audible clicking sound when you turn your car.

How to test a starter with a multimeter? ›

Connect the negative lead of the voltmeter to the live terminal of the battery, and the positive lead to the starter-motor feed terminal (on a pre-engaged starter this is the solenoid feed terminal). It should read 12 volts, then when you work the starter switch drop to below 0.5 volts.

Can you jumpstart a car if the starter is bad? ›

You can try to jump-start your car even when the starter is bad, and sometimes the extra current from an additional battery will spin a starter that is getting weak. While there's no guarantee it will work, it might be worth giving it a try, especially if you have to make that urgent trip.

How to temporarily fix a bad starter? ›

If you have a manual transmission, push-start your car to bypass the starter and get the engine started. If you have an automatic transmission, gently tap on the starter repeatedly with a hammer or piece of scrap wood. This should knock debris or corrosion loose so you can start the car.

Will a bad starter still crank? ›

A defective starter drive can allow the pinion gear to freewheel during engine cranking, resulting in a whirring or whining noise. In most cases, because the pinion gear isn't engaging the flywheel properly, the engine will also fail to crank.

How to fix a failed starter? ›

How to Replace a Starter
  1. Safety First. Disconnect the battery. ...
  2. Remove the Wiring. Remove the wiring and positive battery cable from the starter solenoid.
  3. Remove the Starter and Bolts. Remove the starter retaining bolts. ...
  4. Compare to Verify. ...
  5. Transfer Heat Shield. ...
  6. Replace with New Starter. ...
  7. Secure and Tighten. ...
  8. Connect the Wiring.

How to diagnose a bad starter? ›

Signs of a Bad Starter
  1. Whirring, grinding, or clicking sounds when trying to start your car.
  2. A loud single click while trying to start the vehicle with no engine crank.
  3. The instrument cluster, headlights, and radio work normally, but nothing happens when you turn the key.
Apr 19, 2023

What is the indicator of a bad starter? ›

Your Vehicle Refuses To Start

You could hear a clanking or clicking noise each time you turn the key, or you could hear nothing at all. If this happens, you most likely have a problem with the key part of your starter system. Your problem could be in the electrical system, solenoid, or the starter motor itself.

Can you jump start a car with a bad starter? ›

While jump-starting your car despite having a bad starter is possible, it's best to replace the faulty part as soon as possible.

What is the first thing you should check when troubleshooting a motor starter? ›

Problem 1: Motor Overload Tripped

The easiest fix (and most common occurrence) is that the motor overload tripped. The overload protects the motor if the current exceeds the full load amperage. This is like checking/resetting the circuit breaker in your home breaker box.

How to get a car to start with a bad starter? ›

If you have a manual transmission, push-start your car to bypass the starter and get the engine started. If you have an automatic transmission, gently tap on the starter repeatedly with a hammer or piece of scrap wood. This should knock debris or corrosion loose so you can start the car.

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